Client service was fantastic! From going the extra mile with the pre-sales process where Kalika assisted with choosing our trees and sent lots of photos & videos and gave sage advice, to professional delivery & expert planting & to top it off, great after sales service with detailed watering guidelines for our trees! We were very happy & impressed with the overall experience!

Great service and beautiful trees

Hi Yolanda

Thank you so much for your email and professional advice of mature trees.

It was my first time to experience a mature tree being planted and it was super exciting and amazing!  Our tree is beautiful, thank you so very much for your guidance along the way and excellent service.  The guys delivering and installing were also very professional.

Dag Willems and his team are meticulous when it comes down to the planting of trees. Their professional services is outstanding and DZGC won’t use anyone else but SA Trees.
We have built up a great relationship with Suzanne and her team and doing business with them is totally reliant on trust.
Thanks Guys!!

The communication and assistance from the team, from purchase to delivery was excellent.
The delivery team were on time, friendly and professional.
I was very happy with my tree and would definitely use Tree SA again

Excellent service, very professional advises, and lovely interactions with Trees SA

Very professional and knowledgeable.

From first class guidance when choosing my tree, to the delivery and instillation (What a great team and a pleasure to have on site) and finally to post planting information and tree care – the service from Yolanda and Trees South Africa has been impeccable.  Streets above any other tree company I have dealt with and with out doubt, the only company to use when wanting quality products. thanks to all for making this the most enjoyable experience.

Service was great, prompt and efficient. Tree selection was quick and easy with the help of the experienced staff.

great experience – lovely tree!! – zero stress

Great service, will highly recommend Trees-SA !!!

excellent team and service

I worked with Suzanne on getting 2 Citrus Reticula trees, and she worked patiently with me towards a solution. The original quote of 500L tree came out to expensive and impractical – just when I thought that I could not find a suitable tree, Suzanne came with suggestions for 70L trees. A lot of back and forth emails, for relatively low value invoice (R4K), Suzanne’s persisted with patience. I am very happy with the service and although my garden is small, I will be coming back and refer customers to TreeSA!

Great staff, willing to go out of their way to always help us !
Least stress on crane operations out of ANY company I know of!

Thank you Thank you thank you! 🙂

The service was very good and delivered as communicated beforehand. I also appreciate the after service.

Keep it up. Friendly personnel. Punctual. Eye for quality and good service.

5 stars!

All good. Brilliant service, thank you.

Always a pleasure to work with you, your help in assisting us to move some large trees in a tricky situation with a “can do” attitude is very much appreciated.

Excellent  service – from purchase to planting

I was extremely happy with the assistance I received from the beginning – at the farm with Suzanne and later, the follow-up from Nore and then the actual delivery and planting today – I’m afraid I don’t remember the young woman’s name but she was very helpful and efficient.

All communication prior to delivery was outstanding. I really cannot think of any area for improvement. I was very impressed with the whole process. Congratulations on building a great experience for your clients.

All I can say is that I am very impressed with your trees and your service. The guys came on time and were professional and planted my beautiful Leopard trees perfectly. Thank you again. I did not take any discount in the end – the service was all worth it! 🙂 I highly recommend Trees-SA!

Hello Yolanda

I want thank you and your team for all your kind assistance.

My father was really impressed by Mandla and his team in terms of their professionalism and work ethic.

The trees look great in their new home.

We thank you for your excellent service. We will keep you on our records for future business.

Your products and service was excellent yesterday I see nothing to improve on just keep up providing the best service to the clients as you are currently doing.

Just a huge congratulations to Faure and his team today on a seamless and stress-free installation! Such a pleasure working with you all, and my huge thanks to all of you for your patience as we got all the planning in place.
Very much appreciated!

I can’t tell you how happy we are to have this tree. We sat on the porch for a long time yesterday evening and it just felt so calm and peaceful.

The men delivering the trees did a great job. Very diligent and careful. I must say I can also recommend Trees SA to anybody. Great service!

As always, so easy to do business with you and the trees are magnificent.
Thanks for the wonderful service.
All spot on – I cannot fault a thing!

Kalika has provided the best customer service that we have ever experience in South Africa. She was so prompt in replying to my emails, sending photos, nothing was a problem for her. Congratulations on having such an outstanding employee.

Many thanks Erna & Kalika, and by extension the whole Trees SA team, who have been fantastic.

Very impressed, from viewing your trees with Jacques to the delivery and planting by Mara.

Highly recommend Trees SA – we experienced superb service, especially from Jonita, who helped on site. – Barry

Excellent service and quality – Alison

Service was fantastic, can’t think of how you could improve it.

Ek wil net dankie se vir die nuwe boom. Ek waardeer dit baie.

Weeereens baie dankie vir jul vriendelike en uitstekende diens.

Ek het met die bome gepraat om nie na Stellenbosch te verlang nie, ons sal mooi na hulle kyk.

5 stars all round from me!!

We are very happy with the way the entire team handled the process professionally.

The whole engagement from meeting, selection, delivery and planting on site was very good and people at Trees SA were friendly, accommodating and professional. Thank you!

Great variety of trees in excellent condition. What makes this company stand out is the advice they offer and their after sales service. Jonita monitored my trees and showed me how to care for them. Thank you!

It has been nothing but a pleasure dealing with all your staff, from ordering with Suzanne through to your delivery team. I’m so impressed with all of you, and will definitely choose Trees SA as my preferred tree nursery from here on!

You made buying trees a great experience and gave us valued advice. Thanks for helping to load and to make sure trees will be transported safely. Great service – from quote to collection!

Your service and products were excellent throughout the process: from the time I first contacted your business by email, through sales (Suzanne), to delivery, clearing a dead tree, and planting the new tree.

Thanks very much for the guidelines.  This was a really good experience.  The team went above and beyond to sort our a “tricky” installation, and did so without issues or complaints.  So refreshing to experience good client service in these times of mediocracy we find ourselves in.  Keep it up!

Baie dankie vir al jou hulp en advies. Ek is absoluut mal oor my boom. Nie besef boom is so groot!

I can tell you that I am more than satisfied with your service. Kalika has been amazing in her helpfulness, and a real pleasure to deal with. The trees are lovely – the holes have now been dug, and tonight our friend is coming with extra men to actually plant the trees.

The delivery men were also helpful and efficient, and I appreciated that  Mandla called me as he was leaving to come to us.

I also appreciate the guidelines you have sent me.

With many thanks.

It is always something noteworthy these days when one gets exceptional service like we got, and is much appreciated.

Thanks to Yolanda who was extremely helpful and knowledgeable during our long trek through the forests in extreme heat.

Yolanda was very helpful when I was choosing the trees. Mara and his team were amazing in getting the trees into place and wanted to make sure I was happy with their positioning. Sadly my garden isn’t big enough to take any more.

Thank you very much the trees are stunning and your service outstanding. 😊 !!!!!

Thank you for all your help during this process, we are very grateful and are enjoying all the trees in our garden so much.

Just wanted to say a BIG THANK YOU for the wonderful experience of working with your lovely and efficient team – and for finally adopting some trees from you after much back and forth – over years!! Please send on our thanks to Jacques and all involved on the day.

Thanks for your kind advice and good service.
I am very happy with the tree and advice provided by Jonita.

More Faure & Suzanne

Mara en sy span het gister weer TreesSA se naam hoog gehou! Baie dankie vir uitstekende diens!

Nogmaals dankie vir nog ’n baie aangename plantdag saam met TreesSA!!

Prompt and great service with speedy delivery.

Always helpful & attentive to every question.
Kalika gave feedback and helped me select the best trees for the space.
On the day of the planting, the team was absolutely superb.
Wish I can get this service at other service providers.

Thank you Jonita- really appreciate you monitoring the trees. Garden is developing beautifully!

Baie baie dankie vir julle uitstekende diens!

Die boom lyk stunning.

Suzanne and Jacques went out of their way to meet our tricky requirements and time frames. Excellent service!!

Please extend a word of thanks to the team from SA Trees – Suzanne and Jacques were outstanding!

All planting went well and the trees have settled in nicely.

Until our next planning and planting of trees, we wish you all the best and trust that the heat does not effect you too much during this season.

Dear Suzanne

Very many thanks for your response and advice it really is greatly appreciated – very much in line with the outstanding service I received when I bought the tree!

I have removed the mulch – it had in fact decomposed lower down into compost. The drip irrigation is functioning well and I am monotoring the rate of delivery from the rainwater tank again. Previously it was approximately 50l per hour.

I shall be applying one of your recommended fertilisers next week.

Please pass my thanks to Dag Willems and your staff for their support.

Yolanda was very helpful and knew her trees. Keep up the good work. The delivery went without any hiccups and Mandla and his team were punctual and efficient in planting.

Many thanks to you and your team again for a efficient and helpful service.

Just to let you know that my tree has arrived safely and is in the ground. My Site Manager said he was very impressed with the guys who planted it. I want to say thank you from the very bottom of my heart. Your help has been very much appreciated, so once again…Thank You!

Thank you for the trees delivered today at Battery Park (Waterfront). I think everything went smoothly and your guys on site was brilliant.

5 out of 5!

good offer, big help, excellent service

Thank you so much for all the assistance and fantastic service.

My client is over the moon with the good service and quality of trees.

Very efficient and friendly advice and service from Babalwa. Very quick and professional tree planting staff.

Operations staff excellent. Some sales staff not so good.

5/5

The delivery & installation were amazing. A huge thanks for Jacques & Faure for being so flexible with the delivery. all ran super smoothly!

Thanks to kanyisa for meeting up and coordinate the process.

SA Tree has such a great selection. we were impressed with the number of beautiful trees you have!

We love our tree, Amber : )

4/5

Baie gelukkig dankie.

Die “Junior Sales Consultant” het my nie beindruk nie en het onseker en onpersoonlik opgetree.
Faure en Juanita en haar span was uitstekend.

Thank you so much for our tree, it is fantastic in its new space, I am attaching an image here. Thank you also for your team who was great on site – they made a tricky installation look easy.

P.S. My neighbours already asked for a referral to you. Definitely worth the recommendation 🙂

Thank you for the amazing service!

I bought a 250L Natal Fig from you a year ago, and it is doing so wel l- I am very happy with it! You guys did a fantastic job!

I just wanted to share a few pictures of our trees with you. They have been planted and we are so happy with them. We really love them. They make the construction site start to feel like home.

Thank you for the part you had in ensuring we get beautiful trees.

Just to let you know that my very special Camelia that you moved for us is thriving and very happy in its new spot.

Thank you for excellent service!

Your group are tops!

Thanks for the quick and efficient service.

It was an absolute pleasure. Very well organized.

Ek wil net baie dankie se vir julle puik diens. Dit was ‘n plesier en die dame wat hier was met haar span was baie vriendelik en hulpvaardig.

Ek is baie gelukkig met die bome en hoop hulle gaan goed hier aard.

People with a shared passions and great knowledge resource. Love it.

Thank you Yolanda.

As I mentioned during our walk-about this morning:

Thank you for excellent client service.

I felt that my requests and questions were handled so well that I was left utterly impressed (you knew all the trees so well that you knew better what I wanted than I !). As I mentioned, I have not had nearly the same experience at other mature tree companies where you are made to feel that your requests for business with them are getting in their way and that you’re wasting their time, TOTALLY in contrast to that at Trees SA!

So once again THANK YOU

I’m made to feel as if I’m Trees SA’s only customer because of the personal way in which our business has been conducted: right from the first call to the delivery team – THANK YOU!

Thank you very much, the trees are looking great and doing well in the current drought.

Thank you again for all your help and patience!
The trees are fantastic and we are very happy – THANK YOU!

Thx so much, Erna and all involved.

We’re so happy and have noted watering instructions.

Hier’s foto v onse trotse boom…ankertoue AF en te pragtig! …die trots v ons werf! Nou 8mde gelede geplant.

Groete julle!

Thanks once again for the fantastic service we are now the proud owners of a beautiful tree. It was planted yesterday and your guys did a great job.

It was a fabulous experience as per usual – thankfully it went off without a hitch and client is thrilled.

Our tree has been planted. We could not be happier. Great service.

I saw the trees for the first time today and was blown away. They are lovely, and all of you did a wonderful job. Thank you.

We are following your very informative notes – plastic bottles, sufficient water – we will make sure our tenants keep up the work.

Thank you once again. I will highly recommend you to everyone.

Thank you for all the instructions. Your staff and the service they provided was outstanding. The trees look amazing.

Ons is baie gelukkig met ons bome en was ook baie beïndruk met die span wat julle gestuur het. Hulle het sowaar soos die spreekwoord sê : swaarkry met lekkerkry klaargekry.

Ek wil net baie dankie vir julle wonderlike diens gee met my Durbanville bome. Groot waardering daarvoor!

I have a passion for trees and it took me a year with much research and thought before I had my Fever trees harvested. I would like to thank Faure Bason, Suzanne, Babalwa,Jonita and staff for the way the job was done in a professional way.
I enjoyed my time on the plantation with Babalwa her knowledge and advice helped me to decide to choose 2 wild pear trees.
Happy with my trees.

Baie dankie vir julle goeie diens – hier is nog BAIE bome wat geplant moet word in die komende jaar en ek gaan weer julle gebruik hiervoor. Alle bome staan en ek dink almal is uiteindelik gestut weens sterk winde wat hier woed.

Please give our grateful thanks to Unita and her team who had to plant in wet weather. They were utterly professional and we’re thrilled with the trees we bought. They’re doing exactly what we needed – screening the neighbours’ renovation. And Unita took special care that the tree with the fullest head was in front of the largest window. And our yard was swept and everything left neat and tidy. WOW! Such excellent service.

But also everyone I’ve been in contact with has made the entire experience a very happy one. So grateful thanks to all at Trees South Africa. Carry on the good work!

Thank you to the team for fantastic & superb service.

Just bought our first mature tree, and what a pleasure the whole experience was – from initial advice to final delivery and planting of our tree. Very happy and would definitely recommend (as we already did – to my parents)!

Over the past two years we planted several trees and each time we were greeted with a smile, excellent recommendations and quality trees, well priced. Thank you Trees SA for your excellent service, friendly staff and on-time deliveries. We can highly recommend you.

Excellent customer service. Worked quickly and extremely neat. Will definitely recommend them.

Excellent service. Staff were friendly and professional and went the extra mile in assisting us. Beautiful trees at very reasonable prices.

Great experience dealing with Trees SA:
* Excellent sales service and advice, including sending me pictures of the tree (an Assegai)
* The tree arrived in perfect condition
* On time delivery, great job with planting the tree
I thought the pricing (including delivery and planting fee) was very good relative to others I compared.
I hope to buy more trees from them soon!

Our big Acacia tree was dislodged by the big storm and we were heartbroken when it had to be felled. We turned to Trees SA and requested that the replace the tree with a Fever Tree – this they did yesterday and what a superb job the four men did. They dug the whole, were careful with the underground pipes, and lifted the tree with a crane carefully into the hole. There was not one misstep – they really knew what they were doing, And we have a wonderful tree now, with happy birds already flying in and out. Thank you Trees SA!

What a fantastic place. Had a guided tour with a very well informed sales person that gave some great input and information about each tree. Prices are much better than previous places we have visited and are very excited to make our first big tree purchase. Thanks for such a lovely experience!